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FREQUENTLY ASKED QUESTIONS ABOUT CHAINS

How long should necklace with pendant be?

The standard length for a necklace with a pendant can vary depending on personal preference and the style of the pendant. However, a common length for a pendant necklace is around 16 inches (40cm) or 18 inches (45 centimeters).

My chain is damaged. Can I get it repaired?

The possibility of repairs would depend on the location and extent of the damage on the chain.

If the clasp alone is damaged or broken, we can potentially get it replaced or repaired. If the chain itself is broken, repairs may not be possible due to the linkages involved.

In the case of 999 or 916 gold chains, trade-in is an option if repairs are not possible. This is because 916 and 999 gold is delicate, and often hand-crafted to fine details. As such, repairs tend to be limited to the clasps or the ends of the chain.

We would suggest bringing the chain to any of our retail stores for further assessment and advice.

Can I go to sleep wearing my chain?

“It is generally not recommended to go to sleep wearing a chain.

Chains made of 999 and 916 gold are relatively soft and may get damaged if worn during sleep, as one tosses and turns. This is especially so for chains with more intricate designs and delicate linkages.

While the possibility of damage applies to 18K/14K/10K gold chains as well, the risk is lower as the material is harder and more durable. However, fine chains may still break if they get caught in your sleep, or could get tangled if they are too long.”

Can I shower with my gold chains?

In general, the higher the purity of gold, the less likely it is to tarnish – however, it is still not recommended to shower with your chain on. Exposure to water, soaps, oils etc. will affect the lustre, appearance, and integrity of the jewellery. Find out how to properly care for your jewellery in our gold jewellery guide.

How do I find out the recommended minimum chain length for me?

When it comes to jewellery chains, the recommended length varies from person to person. The most straightforward trick is to measure your neck size. Do so by wrapping a soft measuring tape around your neck, keeping it parallel to the floor. When you get the exact measurement, add 5 to 10 cm to the result to get your minimum recommended chain length.

The most common length of necklaces is between 40cm to 45cm, which will allow the chain to gently sit above the neckline in a pleasing V shape.